Contact

Thank you for visiting the Hubtowel Official Website. As a direct-to-consumer manufacturer and supplier, we are committed to providing transparent and professional support. For product enquiries, order-related communication, or general business correspondence, please contact our dedicated administrative team using the details provided below.

1. Company Information

Brand Name: Hubtowel

Legal Entity: Tnt Custom Stainless Steel Fabrication Ltd.

Registration Number: 9529519-794870493RC0001

Registered Office: 40 Trowers Rd, Woodbridge, ON L4L 7K6, Canada

Warehouse & Operational Facility: 40 Trowers Rd, Woodbridge, ON L4L 7K6, Canada

2. Contact Details

Email: rack@hubtowel.com

Telephone: +1 416 745 6608

Official Website: www.hubtowel.com

3. Customer Support & Service Level Agreement
Our customer support and order administration teams are located on-site at our Woodbridge facility to provide direct assistance.

Response Time: We aim to review and respond to all digital enquiries within 24 to 48 hours during standard business days.

Order Enquiries: For expedited handling, please include your Order Number and full name in the subject line of your email.

Administrative Hours: Our facility operates Monday through Friday, excluding Canadian public holidays.

4. Professional Correspondence
All written correspondence relating to orders, logistics, or corporate matters is managed through our internal administrative workflow. Tnt Custom Stainless Steel Fabrication Ltd. reserves the right to maintain secure records of all communications to ensure service quality and to meet statutory record-keeping requirements under applicable Canadian and European commercial legislation.

5. Data Privacy & Communication
Any personal data provided through our contact channels is handled in strict accordance with our Privacy Policy and relevant data protection regulations (including GDPR and PIPEDA). We ensure that your contact information is used solely for the purpose of resolving your specific enquiry and maintaining your customer account.

6. Official Representation
This website and the Hubtowel brand are wholly operated and managed by:
Tnt Custom Stainless Steel Fabrication Ltd.
40 Trowers Rd, Woodbridge, ON L4L 7K6, Canada
Email: rack@hubtowel.com
Telephone: +1 416 745 6608
Website: Hubtowel Official Website