Hubtowel is a proprietary trading brand strictly operated by Tnt Custom Stainless Steel Fabrication Ltd., a registered Canadian entity engaged in the direct-to-consumer (DTC) supply and in-house fulfilment of premium stainless steel towel rack products for customers across Europe and other supported international regions.

Company Information
Legal Entity: Tnt Custom Stainless Steel Fabrication Ltd.
Registration Number: 9529519-794870493RC0001
Registered Address:
40 Trowers Rd, Woodbridge, ON L4L 7K6, Canada
Warehouse & Operational Facility:
40 Trowers Rd, Woodbridge, ON L4L 7K6, Canada
Telephone: +1 416 745 6608
Email: rack@hubtowel.com
Website: www.hubtowel.com

Our Operations & DTC Model
Hubtowel operates exclusively through a vertically integrated Direct-to-Consumer (DTC) retail structure managed entirely by Tnt Custom Stainless Steel Fabrication Ltd. We do not utilise third-party dropshipping services.
Our comprehensive operational process includes raw material oversight, direct physical inventory management, meticulous packaging preparation, and primary dispatch handling—all conducted from our established, wholly-owned warehouse facility in Ontario, Canada. All orders submitted through our website undergo secure internal review to prevent fraudulent activity and are processed strictly through our proprietary fulfilment procedures.

Warehouse & Order Fulfilment
Our dedicated facility at 40 Trowers Rd, Woodbridge, Ontario supports 100% of our physical inventory storage, quality control inspections, and dispatch administration.
To ensure a reliable customer experience and minimize order discrepancies, standard order processing and warehouse dispatch are typically completed within 1 to 3 business days following payment clearance. Once dispatched, final delivery timelines are dependent upon the destination country, standard customs clearance procedures, and verified carrier operations. Customers are provided with tracking details to maintain full visibility over their shipments.

Intellectual Property & Product Presentation
Tnt Custom Stainless Steel Fabrication Ltd. maintains strict ownership and oversight of its brand identity. All product photographs, digital designs, copy, and website materials published on Hubtowel consist of proprietary visual content or verified, strictly licensed materials authorised for exclusive retail presentation.
We enforce a zero-tolerance policy regarding intellectual property infringement, ensuring that all website content accurately and lawfully represents the physical goods warehoused and supplied by our company.

Customer Regions & Customs Administration
Hubtowel securely supplies customers across targeted international regions, prominently including the European market.
All international shipments are dispatched Duties Unpaid (DDU). Customers remain solely responsible for ensuring that any local import duties, customs taxes, and statutory requirements applicable within their respective jurisdictions are satisfied upon arrival.

Regulatory Compliance
Tnt Custom Stainless Steel Fabrication Ltd. conducts all digital operations, payment processing, and order administration in rigorous compliance with applicable Canadian and European commercial legislation. Our robust operational framework adheres to requirements relating to:

The European Consumer Rights Directive and distance selling regulations;

Strict data handling and privacy obligations (including GDPR alignment);

Secure commercial record maintenance and payment gateway compliance.

Nothing within this page excludes or restricts any statutory rights that cannot lawfully be limited under applicable consumer protection legislation.

Contact Information
For business, wholesale, or dedicated order-related enquiries, please contact our internal support team:
Tnt Custom Stainless Steel Fabrication Ltd.
40 Trowers Rd, Woodbridge, ON L4L 7K6, Canada
Email: rack@hubtowel.com
Telephone: +1 416 745 6608
Website: www.hubtowel.com